Canyon Country Auto Repair

142 reviews
Call Us: (661) 347-2219
Mon - Fri: 8:00 AM - 5:00 PM
5

The technician was excellent and expertly good. My dented bumper was fixed thoroughly and made sure it looks good new. Great service and it was done absolutely amazing. Service cost was reasonable. Fantastic quality of work was beyond great. Completed the service promptly.

Dear Zoe, Thank you so much for taking the time to share your experience with Halsey's Automotive. We truly value your feedback, as it helps us maintain the high standards of service that our customers expect and deserve. We are delighted to hear that our technician, Tim, and our manager, Alan, were able to assist you and make your visit a positive one. Our team is dedicated to ensuring that every customer feels supported, informed, and confident in the work we do. Your thoughtful review reassures us that we’re meeting those goals and making a real difference for our customers. At Halsey's Automotive, we understand how challenging it can be to deal with unexpected vehicle issues. We know your time is valuable and that the process can sometimes be stressful. That’s why we aim to make every visit as seamless and reassuring as possible. Your kind words about your experience inspire us to continue providing service that goes above and beyond. If there is ever anything more we can do to earn your trust, or if you have any feedback on how we can improve further, please don’t hesitate to reach out. We are here for you and look forward to serving you again and making sure your future visits are equally positive. Thank you once again for choosing Halsey's Automotive. We appreciate your trust and the opportunity to be your go-to automotive service provider. Best regards, The Halsey's Automotive Team

- Halsey's Auto Center
1

I’ve attached a before and after photo of what our fuse box now looks like after it was worked on for a broken fan 17 months ago. What they did was unsafe and dangerous. I wish they would have told us this is what they were going to do to our car because we would have said NO ABSOLUTELY NOT!!! You should never bypass a fuse with a wire. This caused more damaged to the fuse box and we have more serious issue now. We trusted their work and never checked it until now because of a serious car accident this almost caused by the electrical shutting down while I was driving with my kids in the car. I’ve never seen this done to a car before to fix a broken fan.

Hi Eva, Thank you for reaching out and sharing your concerns. We take safety very seriously, and I’m truly sorry that you feel this way about our work. After reviewing the photo, we noticed that the wire in question doesn’t appear damaged, which is unusual given the surrounding melted components. In cases of high heat or electrical stress, all parts of the repair, including any wiring, would typically show signs of wear or damage. This suggests that the wire may not have been part of our original repair. We documented all work details on your invoice, including that this was a temporary ‘get-by’ repair, due to budget limitations. At the time, we discussed options and made adjustments to stay within your available funds while providing a safe, functional solution using a fusible link as a safeguard. Fusible links are designed to melt when overheating occurs, protecting the system. Please feel free to contact us directly to discuss this further. Our goal is to ensure you and your family feel safe and secure in your vehicle, and we're here to help however we can. Thank you, The team @ Halsey's

- Halsey's Auto Center
5

Superb auto service after a persistent engine issue was fixed... Communication was excellent as they gave frequent updates. 5 stars!

5

They are the most professional and friendliness Auto service shop. A well knowned and operated business. Everyone is extremely helpful and knowledgeable. When your vehicle is repaired by them you will experienced the best service in Santa Clarita. Great service and epic quality work. Great Great place to take your vehicle.

5

Great customer service their service director, Alan. I brought my car in for maintenance and all my questions and concerns were patiently answered. I had to bring my car in again some time later for something else that popped up and Alan put someone on it right away. Now I won’t go anywhere else but here at Halsey’s.

5

Alan was great! My car broke down and he was super nice about it! I didn’t end up getting it fixed (car was old and broken down), but I 100% recommend based on customer service alone

5

Dennis was awesome and actually called me twice after service to see how everything is. Prices are great, and all mechanics are professional.

5

I continue to be a regular customer. Exceptional. Work is done timely and high quality.

5

Attentive service advisor kept me well informed regarding status during the process. Price was as quoted with no surprises. Thanks for the great service!

1

Crooks! Watch out for these guys!

Ronnie, I am sorry you did not have a good experience! I would hope you would have tried to discuss with us what happened and what made you unhappy. I am looking through our records and I do not see you in our system. If you could take a minute to talk to us so that I may rectify the situation that made you upset, unfortunately if we do not know, we cannot help. Of course if we at least know then we can better ourselves to make sure this doesn't happen again. I look forward to speaking with you Thank you John

- Halsey's Auto Center
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Halsey's Auto Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Halsey's Auto Center (661) 251-2327 if you have any issues in accessing any area of our website.